Are you trying to impress a client, get a job, or close a deal? Then skip the emails and pick up the phone or schedule a meeting. New research reported in a recent New York Times article shows that “text-based… Read More »The Best Way to Showcase Your Smarts
Clinton and JFK did it. I bet Michelle Obama and Matthew McConaughey and Tim Cook do it. (They’ve been singled out as being especially good at it this year.) I’m guessing that Trump probably doesn’t do it as much as… Read More »Everybody’s doing it–but nobody wants to talk about it
Breaking the rules doesn’t always mean that you’re breaking bad. Sometimes it pays to do the opposite and forego common sense. Great leaders don’t always act serious. It’s easier to persuade and influence others if you’re fun to listen to. Great… Read More »6 Surprising “Don’ts” for Leaders
Isn’t there enough to do when you’re preparing for a presentation? Besides the obvious, you’ve got to navigate the delicate balances below: Be brief, but take your time. Be yourself, but fill the room. Be confident, but show your vulnerability.… Read More »21 Paradoxes of Presenting
I like to see people use data effectively–to make complex information clear and compelling. And, I like to help people plan out this data and incorporate it into a talk. It’s not easy to do, but in the hands of… Read More »Make Data Sing–Learn from Hans Rosling’s TED Talk
In the last few weeks, I’ve been asked by two marketing support functions to help them deal more effectively with the people they serve and support. One is a market research function, the other a business intelligence group. Both report… Read More »Intellectual Combat in the Corporate Trenches