When I was 12 years old, I went to a canoe camp in northern Quebec. Thanks Mom and Dad. It was great. We paddled for thirty days straight, pitching camp every night, foraging and cutting our own firewood. I was… Read More »Public Speaking is like splitting wood
Should you choose to take it, the road to success, high office, and power leads us all to the frightening slopes of public speaking—the number one fear in America. Since the last election, we’ve seen an increased respect for the… Read More »Public Speaking: From the State of the Union to the Campaign Trail
I recently got a letter from a lawyer threatening to sue me because I had mistakenly used a copyrighted image in a blog. The letter was not a cease and desist letter. It was a shock and awe letter, so… Read More »Shock and awe work in presentations
Last week I woke up in the middle of the night nervous that I was not nervous about a speech I had to make. The thought that I was giving a speech in a few hours floated between my ears… Read More »Stage Fright: Nervous about not being nervous
Client facing skills are the skills of a dynamic and purposeful conversationalist. The medium of conversation is the voice, and as Marshall McLuhan said, the medium is the message, or at least a large part of it. A speaking voice… Read More »Sims Wyeth & Co. offers Training the Speaking Voice
Client facing skills (also known as sales skills and interpersonal skills) are essentially the skills of a very good conversationalist. Good conversations can lead to connection, mutual respect, and understanding (not necessarily agreement.) They can precipitate new, and strengthen existing,… Read More »The #1 Sales Skill