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Snap Judgments Count

Snap judgments count!  Warmth and competence are the two critical variables that people use to assess your character and intentions.  These two categories account for 80 percent of our overall evaluations of people and shape your emotions and behaviors toward… Read More »Snap Judgments Count

What Eliza Doolittle, Margaret Thatcher, and Daisy Buchanan Can Teach You About Voice and Power

Does your sound determine your success? In F. Scott Fitzgerald’s The Great Gatsby, Nick Carraway is impressed when Gatsby nails the mysterious quality in Daisy’s voice: “She’s got an indiscreet voice,” I remarked. “It’s full of——” I hesitated. “Her voice… Read More »What Eliza Doolittle, Margaret Thatcher, and Daisy Buchanan Can Teach You About Voice and Power