Recently, I met with a young client who was preparing to leave college and begin job interviews. After our meeting, I wrote her a letter to reiterate the steps we agreed she should take to improve her presence and effectiveness.… Read More »7 lessons to help you ace any interview
Is one of your resolutions to improve at work? Maybe you’d like to be more organized, more proactive, a better manager, or a more inspiring leader. Improving your communication skills can help you improve in all of these areas. To… Read More »5 ways to get smarter about public speaking
A well-known British linguist came to New York to give a lecture on the double negative, an expression in which two negatives add up to a positive, such as, “He’s not unlike his sister.” In his lecture, the British professor… Read More »Give your words meaning
When I was ten, my childhood friends dared me to ride my bike down steep and winding Garfinkel’s Hill with no brakes and no hands. I took the dare, lost all the skin on my left knee, and for the… Read More »Find the middle ground
Weather wreaks havoc with impunity. Banks go bankrupt. 18 wheelers jump the median. Viruses leap from door knobs. The world is a volatile place. So are meeting rooms and ballrooms. Electricity goes out. Projectors break. Slide decks disappear. You drop… Read More »Adapt to volatility
When you’re scripting a presentation or writing a speech, try doing what Winston Churchill did, and Andrea Howe does now: write in short lines like poets do. (Andrea is the co-author of The Trusted Advisor Fieldbook—a practical guide for leaders in… Read More »Format your script as a poet would