What do you do when, as a product director, your brand is losing share to a new competitor, your colleagues and bosses know that your formerly successful product is being knocked off the shelf by a new technology, and it’s… Read More »Business Presentations: Stay Positive
When you’re scripting a presentation or writing a speech, try doing what Winston Churchill did, and Andrea Howe does now: write in short lines like poets do. (Andrea is the co-author of The Trusted Advisor Fieldbook—a practical guide for leaders in… Read More »Format your script as a poet would
“Stars can be trillions of light years distant from each other, but maybe nothing is so distant from anything else in this universe as the expressed thought of person A from the understanding of person B.” -Reid Buckley Reid Buckley… Read More »Mind the Gap
We never get tired of stories. We read them, watch them, listen to them and tell them every day of our lives. We even tell them to ourselves. I think science has established that we are not the only creatures… Read More »Story, Story, Story!
It’s not often that a business audience will go negative on you, but it happens. Here’s how to stay in control of your listeners and yourself: 1. Prepare key messages for your talk so you can find your way back to… Read More »How to control negative questioners
In 80 BC, Cicero, the great Roman orator and statesman, set off for the Eastern Mediterranean on something like a cross between a gap year and oratory boot camp—showing, again, how he regarded oratory as a physical more than simply… Read More »The Best Way to Lose an Audience