I recently spoke at an industry event on the subject of differentiating your message. I was invited to speak by someone who knows my work as a communication coach who told me that there would be a variety of people… Read More »Know your audience
Over forty years ago, drifting through my undergraduate years in my ratty easy chair, I came across three words that lifted the veil from my eyes. Ethos, Pathos, and Logos, the Three Musketeers of rhetoric, seemed to me to be… Read More »Words Pack a Punch
There are millions of people from all over the world and from every corner of this country working in our North American companies, and in companies all over the world–companies that use English as the global language of business. Many… Read More »Voice and speech training: The whole voice
I had the privilege of helping a young man with a sales presentation. He had already been delivering it for several months on behalf of his investment firm, but he thought we could tweak it. The slide deck introduced the… Read More »How to project authority
I’m on my way to the office from the gym, feeling hungry and wondering what I can have for breakfast that won’t take too much time, when I pass the Hunger Construction Baked Potato Food Truck. Two guys in the… Read More »Manna falls
Whenever I’ve been a panelist, I start out thinking it’s easy—a no brainer—and then, as I get closer to the event, I change my mind. I begin to realize that I will be on display for all to see and… Read More »How to be a good panelist