Michael Jendrzejczyk died at the age of 53. His obituary in the New York Times reveals a remarkable man: empathetic, principled, and, most instructive for those of us seeking to become more skillful influencers, a very effective advocate for what… Read More »Interpersonal Skills: A Happy Warrior Teaches the Art of Influence
Recently, a client of mine, who is also a childhood friend, left me a voice mail saying that he did not think my short article on the power of gesture to create emotion was appropriate for the market I serve.… Read More »Speaking Anxiety: The Mind/Body Toggle
Let’s call her Sheila. Like many in the financial services industry, she sells with the aid of a pitch book, printed in landscape format and containing information about the history of her firm, her team of colleagues, their range of… Read More »Sales Presentations: The Biggest Mistake
I have a new puppy named Little Bear. He has shy moments that make my wife and I want to pick him up and cuddle him. I also have clients who are shy when they stand up to speak. I don’t want to… Read More »Speaking Anxiety: Teaching the Shy to Present
About two years ago, I attended a free webinar on marketing and liked what the presenter had to say. I also liked his voice. So I called him and chatted about my marketing issues, and eventually I hired him. He… Read More »Communication Skills: E-mail vs. Presentations
Cicero, the great Roman statesman and orator, said that he preferred tongue-tied intelligence to ignorant loquacity. That’s a convenient polarity, and one we’re familiar with. We see the former occasionally when college professors make an appearance on national TV. They… Read More »Effective Presentation Skills: Substance with Style